For this demo we called our Bathroom Mate - WILLIAM

You can call your Conversation Mate whatever you like - male or female - whichever is your preference.

• How much will a new bathroom cost?

• How long will the installation take?

• Can the existing bathroom layout stay the same?

• Would changing the position of the bath, shower, toilet or basin increase the cost?

• Is there enough space for both a bath and a separate shower?

• Which type of shower would work best with the current water system?

• What storage options would suit the size of the room?

• Which wall and floor finishes are easiest to maintain?

• Will any plumbing, electrical or ventilation work be required?

• Do I need to choose and buy everything before the installation begins?

Your Bathroom Mate helps visitors take the first step.

It can answer common questions and collect useful details about their project.

The details matter—but the main win is that a conversation gets started.

William engages the visitor while their interest is fresh and gives your team a better opportunity to continue the enquiry before they drift away to a competitor.

William isn’t here to replace your showroom team.

He helps more visitors begin a useful conversation, then hands the enquiry to your sales consultants to take forward.

How a Bathroom Mate Helps

Another potential Bathroom customer scenario - a couple who both work a day job.

Many of your best customers are researching their bathroom plans after dinner in the evening.

They have similar questions going around in their head - but your business is closed.

They might send a message to request a call,

but if William is on duty inviting them to ask a question they are more likely to start a conversation.

And you're following up with a more engaged enquiry.

More conversations started leads to more sales.

William is trained to not attempt a 10 or 20 question marathon and lose the enquiry at message exchange 5.

His role is to respond instantly - engage in a little Q & A - then capture the contact details and forward a summary to the sales team to follow-up.

Your Bathroom Mate: a bridge between the online world and the human consultant.

Source: Click here

Chatbots are poven to beat Contact Us forms

In 2026 people have become accustomed to an instant response world - your Bathroom Mate - whatever you call him or her - will tap into this expectation and more conversations will get underway.

Recent research published in the Journal of Business Research found that conversational chat experiences generated more and higher-quality leads than traditional landing pages in a B2B setting.

We believe the same principles

—helping people ask questions and receive immediate responses

—are equally valuable for homeowners researching major home improvement projects."

More Than Just an Enquiry Mate

Your Bathroom Mate helps more visitors begin a conversation around the clock—on your website, Facebook, Instagram and Google Business Profile, as well as through QR codes on your printed media.

Now consider a Founder Member position on a new up-and-coming platform Harrogate Ditrict Favourites, helping more local residents become familiar with your business before they even need you.

Together, they give you a stronger enquiry experience today—and the opportunity to build lasting recognition across the Harrogate District.

Harrogate District Favourites is being established around 12 carefully selected, non-competing Living & Lifestyle businesses.

Each category has one Founder Member.

Not ten.

Not five.

Just one.

For Bathrooms, there is a single exclusive position.

Once filled, it is unavailable while that membership remains active.

✅ Become the Go-To Bathroom Installer in the Harrogate District

12 Flagship Categories

Bathrooms, Conservatories, E-Bikes, Fireplaces, Garden Rooms, Home Gyms, Hot Tubs, Kitchens, Media Walls, Mobility, Radiators, Solar Energy

As the audience grows, your business continues to benefit from repeated visibility throughout the year.

While individual enquiries may come through your Conversation Mate, Founder Favourites is about becoming recognised as the 'go-to' company in a Favourites Zone over the longer term.

The aim is simple: when someone in the Harrogate District starts thinking about a new Bathroom, your business is already recognised, trusted and front of mind.

Included with your position

• Exclusive Bathrooms category placement

• A prominent clickable image tile

• Regular exposure across each four-week cycle

• Featured participation in Gift Voucher Giveaways

• First opportunity to secure the Bathroom position in future Favourites Zones

Founder Lifestyle & Living

Our Founder Lifestyle & Living Collection is limited to just 12 exclusive categories within each Favourites Zone, with only one business representing each category.

Rather than displaying the same businesses all the time, the app will feature six large, clickable image tiles on the home screen, rotating throughout the campaign to keep the experience fresh for residents while ensuring every Founder Member enjoys equal premium exposure.

Every four weeks, Lifestyle & Living takes centre stage during a dedicated Gift Voucher Giveaway Week, driving additional attention to all 12 members through the app, website and promotional activity.

Your Exclusive Founder Favourite Position

Harrogate District Favourites will feature one Founder Favourite in each category.

By securing the Bathrooms position, your business becomes the exclusive Bathroom installer promoted across the platform.

Your brand will appear repeatedly through category features, resident-facing content and regular Gift Voucher Giveaway campaigns—helping local people become familiar with your business before they are ready to buy.

• Exclusive Bathroom position within Harrogate District Favourites.

• Your own professionally branded Bathroom Mate.

• Ongoing hosting, support and updates.

• Regular visibility as Harrogate District Favourites continues to grow.

• Participation in future promotional campaigns where appropriate.

• One monthly membership covering both your Conversation Mate and your Founder position.

Founder Membership is £200 every four weeks and includes:

Looking beyond Harrogate District

Harrogate District Favourites is the first step.

Our long-term vision is to launch Favourites Zones throughout the UK, creating a network of local communities built around the same twelve-category model.

Examples include:

York • Chester • Lincoln • Norwich • Oxford • Cambridge • Winchester • Exeter • and many more.

Put Your Bathrooms Business in Pole Position in the Harrogate District

In Formula One, pole position puts a driver at the front of the grid.

Your exclusive Founder Favourite position is designed to do something similar for your business.

Through regular exposure across Harrogate District Favourites, our goal is to help position you as the go-to Bathroom installer in the area—so when local residents start thinking about a new bathroom, your business is already front of mind.

As a Harrogate District Favourites Flagship Member, you’ll have the first opportunity to secure the exclusive Media Walls position in each new Zone before it is offered publicly.

That could mean expanding into York, across Yorkshire or into selected locations throughout the UK—while maintaining the one exclusive Bathroom position in every Zone you choose to enter.

Your Bathroom Mate starts more conversations.

Your Founder Favourite position helps more local people remember your business.

Together, they're designed to help make you the go-to Bathroom installer in the Harrogate District.

The Investment

£200 per 4 week cycle.

One business.

One category.

One opportunity.

If you're interested the first step is to request a position and we will confirm availability.