TERMS & CONDITIONS

Favourites (VIP Draw & Alerts Service)
Operated by Biz Buzzio Digital Solutions LTD

Effective Date: 01 January 2026
Company Number: 15957244
Registered Office: Unit 3 - Hammerain House, Hookstone Avenue, Harrogate, HG2 8ER
Email: hello@bizbuzzio.com

1. Introduction

These Terms & Conditions (“Terms”) govern your participation in the Favourites VIP Draw and Alerts Service (“Service”).

By entering a draw, subscribing, or using the Service, you agree to these Terms.

If you do not agree, please do not participate.

2. About the Service

Favourites is a promotions platform that provides:

  • Entry into prize draws

  • SMS notifications (including winner alerts and draw updates)

  • Access to offers, vouchers, and local promotions

  • Opportunities to discover and engage with participating independent businesses

The Service is operated by Biz Buzzio Digital Solutions LTD in partnership with independent businesses.

3. Eligibility

To participate, you must:

  • Be at least 18 years old, or

  • Have permission from a parent/guardian

We reserve the right to refuse or remove participation at our discretion.

4. Entry & Participation

  • Entry into draws may be free or conditional (e.g. referrals, promotions)

  • Entry does not guarantee winning

  • Winners are selected at random unless otherwise stated

  • We reserve the right to modify, suspend, or withdraw any draw at any time

5. SMS Communications

By joining, you agree to receive:

  • Winner notifications

  • Draw updates and reminders

  • Occasional VIP alerts relating to participating businesses

Message frequency may vary.

Standard messaging rates from your mobile provider may apply.

6. Prizes, Vouchers & Offers

Prizes may include:

  • Gift vouchers

  • Discounts or promotional offers

  • Products or services from participating businesses

Important:

  • Prizes are subject to availability

  • Vouchers may include conditions (e.g. minimum spend, booking requirements, limited availability)

  • Some vouchers are structured to ensure a positive experience for both customer and business

Details of any restrictions will be communicated where relevant.

7. Business Responsibility

Each participating business is independently responsible for:

  • Product or service availability

  • Pricing and promotions

  • Booking and redemption processes

  • Customer service

  • Refunds and returns

Biz Buzzio Digital Solutions LTD is not responsible for the fulfilment of third-party offers or services.

8. Winner Notification

  • Winners are typically notified via SMS

  • If a winner does not respond within a reasonable timeframe, the prize may be reallocated

  • We are not responsible for missed messages due to network issues or incorrect details

9. Unsubscribing

You may leave the Service at any time by:

Once unsubscribed, you will no longer receive messages or updates.

10. Acceptable Use

You agree not to:

  • Misuse or disrupt the Service

  • Provide false or misleading information

  • Attempt to manipulate draw outcomes

  • Abuse or harass participating businesses or staff

We reserve the right to suspend or terminate access for misuse.

11. Intellectual Property

All branding, systems, and content relating to Favourites remain the property of:

Biz Buzzio Digital Solutions LTD

You may not copy, reproduce, or distribute any part of the Service without permission.

12. Limitation of Liability

To the fullest extent permitted by law:

  • The Service is provided “as is” without guarantees

  • We are not responsible for:

    • Missed messages

    • Prize availability

    • Business performance

    • Loss arising from third-party services

Nothing in these Terms excludes liability where it would be unlawful to do so.

13. Data Protection

Your personal data is handled in accordance with our Privacy Policy.

By using the Service, you acknowledge and agree to this.

14. Changes to the Service or Terms

We may:

  • Update these Terms at any time

  • Modify or discontinue the Service

Continued use of the Service means you accept any updates.

15. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the jurisdiction of the courts of England and Wales.

16. Contact

For any questions regarding these Terms:

Biz Buzzio Digital Solutions LTD
Email: hello@bizbuzzio.com

© 2026 Biz Buzzio Digital Solutions LTD. All rights reserved.